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PRIVACY POLICY & SMS TERMS AND CONDITIONS

Effective Date: March/3/2026

1. INTRODUCTION

West Plumbing, Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or opt into our messaging services.

2. INFORMATION WE COLLECT

We may collect personal information you voluntarily provide including your name, phone number, email address, service address, contact form submissions, and SMS opt-in preferences. We may also automatically collect certain data such as IP address, browser type, device information, and website usage data through cookies or analytics tools.

3. HOW WE COLLECT CONSUMER DATA

Information is collected when you fill out forms, request quotes, call or text our business, opt into SMS messaging, subscribe to communications, or otherwise interact with our website.

4. HOW WE USE CONSUMER DATA

We use collected information to schedule appointments, provide requested services, send updates and reminders, respond to inquiries, improve customer experience, and send promotional communications if you have opted in.

5. HOW WE SHARE CONSUMER DATA

West Plumbing, Inc. does NOT sell, rent, or share consumer data with third parties for their marketing purposes.

We may share information only when necessary for essential business operations such as payment processing providers, CRM systems, SMS platforms, subcontractors performing services on our behalf, or when required by law. We do not claim to have consent to share end-user data with third parties for their own marketing purposes.

6. CONSENT TO COMMUNICATIONS

By providing your phone number and opting in, you expressly consent to receive SMS messages from West Plumbing, Inc. Consent to receive messages is not a condition of purchase and may be withdrawn at any time.

7. OPT-OUT INSTRUCTIONS

You may opt out at any time.

To unsubscribe, text STOP. You will receive a confirmation message and no further messages will be sent. For assistance, text HELP or contact us directly using the information below.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

9. CONTACT INFORMATION

West Plumbing, Inc.
Address:
104 Constitution Drive
Suite A
Warner Robins, GA 31088
Phone:
(478) 953-9378
Email:
info@westplumbinginc.com
Website:
www.westplumbing.com